The refunds are provided exclusively for unauthorized accidental, duplicate or unavailed subscriptions. The payments for utilized services are non-refundable. Refunds are provided in the same form and same currency as the initial payment was made. Payment service providers may automatically reject payments or issue refund without a consent (e.g. in case of fraud). smoozed is not liable for the actions of payment service providers. Refund requests are handled on a case-by-case basis. If you feel you have reason for a refund, please create support tickets about request refund to the support team. Your request will be reviewed within 2 business days. Your money will appear on your bank statement within approximately 5 business days after refund is made.
REFUND REQUESTS should be submitted to smoozed by email at [email protected]